Help guides and articles for your catering business.
How to set up dietary codes and assign them to items — including overriding them per order for bespoke menus.
Dietary codes are short identifiers — like GF for Gluten-Free or V for Vegan — that you attach to menu items to communicate dietary and allergen information. Once set up, they appear automatically on quotes, chef dockets, event briefs, PDF menus, the driver run sheet, the consolidated item view, and online menus.
Go to Settings → Dietary Codes and click New Dietary Code. Enter a short code (up to 3 characters) and a full name. Create as many codes as your menu requires — common examples include GF (Gluten-Free), DF (Dairy-Free), V (Vegetarian), VE (Vegan), N (Contains Nuts).
Navigate to Menu Items, open an item to edit, and select the applicable dietary codes. These become the item's defaults — they'll appear on every order that includes that item unless overridden.
You can override dietary codes for any individual order item directly from the order form — without changing the item's defaults. When you click + Add next to a catalogue item, the item's default dietary codes are shown below the item name. Tick or untick codes as needed for this order. The change applies to this order only.
This is useful when a dish is prepared differently for a specific client — for example, a standard item made gluten-free for one event, or a dish served without a typical allergen at a particular venue.
The + Add one-off item button at the bottom of each category lets you add a custom item to an order without it existing in your catalogue. You can give it a name, set a price, and assign dietary codes — all inline, in a single step.
This makes it fast to build fully bespoke menus for events where dishes are customised per client. A gluten-free canapé, a vegan tasting course, a dairy-free dessert — name it, price it, flag it, done.
Any dietary code overrides set on an order item are stored with the order. If you reopen the order form later, the codes are restored exactly as you set them — they won't revert to the item's defaults.